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Press Release

EHVA.ai Announces Integration With Agilysys' Book4Time to Power Automated Spa & Wellness Bookings

Last updated: April 21, 2026

FOR IMMEDIATE RELEASE

Dorado, Puerto Rico – December 11, 2025 – EHVA.ai, the hospitality industry’s leading conversational AI voice platform, today announced it has leveraged Agilysys Open APIs to integrate with Agilysys’ Book4Time spa and wellness management system, enabling hotels, resorts, and casinos to automate spa appointment scheduling through natural, human-sounding AI.

With this integration, properties using Book4Time can now offer 24/7 automated spa booking, modification, and informational calls — reducing staff workload while increasing captured revenue and guest satisfaction.

Transforming Spa & Wellness Operations Through Conversational AI

Spa departments are among the highest-volume call centers inside hotels, often leading to missed calls, long hold times, and lost revenue. Through the EHVA.ai + Book4Time integration, properties can now:

  • Allow guests to book spa treatments instantly over the phone
  • Provide real-time availability via Book4Time
  • Modify or cancel spa appointments
  • Automatically answer common spa questions
  • Reduce abandoned calls and increase booking conversion
  • Free spa teams to focus on delivering exceptional in-person service

The result is a streamlined, guest-friendly experience that operates around the clock.

A Scalable Solution for Hotels, Resorts & Casinos

Book4Time is widely used by world-class resorts and casinos to manage spa operations. Integrating EHVA.ai with Book4Time provides properties with:

  • Always-on, automated spa scheduling
  • Improved operational efficiency and reduced labor dependency
  • Higher NOI through increased booking capture
  • Consistent guest communication across phone channels
  • Rapid deployment with minimal lift from property teams

This integration builds on EHVA.ai’s growing suite of hospitality capabilities — including front desk, reservations, in-room dining, guest services, and valet — furthering its mission of modernizing hotel operations with best-in-class conversational AI.

Leadership Commentary

“Book4Time is a leading spa platform across luxury resorts, and this integration allows EHVA to bring powerful automation to a key driver of hotel revenue. We’re simplifying one of hospitality’s most time-consuming workflows with natural, human-quality AI.”

— Jeff Schaffer, Chief Revenue Officer, EHVA.ai

About EHVA.ai

EHVA.ai is the hospitality industry’s leading conversational phone AI, empowering hotels, resorts, and management companies to handle guest calls with unmatched accuracy, speed, and personalization. EHVA’s human-like voice technology manages reservations, service requests, and guest inquiries — all while integrating directly with PMS and service delivery platforms used by top hotel operators. By reducing call volume and enhancing service consistency, EHVA.ai helps properties improve communication flow, increase guest satisfaction, and free staff to focus on high-value interactions.

Learn more: ehva.ai

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